General Counseling and Transfer Services Center assists both new and continuing SMC
students. Special program participants should contact counselors in those programs
(Ex. EOP&S, VRC, the Latino Center, IEC, Athletics program etc)
Below you will find the different ways General Counseling and Transfer Services meets
with students!
CRITICAL- PLEASE READ: The QLess queue will close automatically if the number of students waiting far exceeds
available counselors, but you can periodically try again to access the QLess queue.
Depending on the current student wait time, we may not be able to reopen for the day.
Please have your SMC student ID number, a pen, and paper ready for your callback.
Join the Qless app to get in a virtual line for drop-in counseling by phone. If you
are using a phone to sign into Qless, please download the Qless app first (Android or iOS).
Once you have signed in:
Look for Santa Monica College Counseling Callback.
We'll send you a text message to alert you when we are ready.
The counselor will call you at the number provided when it's your turn to be seen.
Make sure cell phone settings are adjusted to receive a call from an unknown or "no
caller ID" number. Otherwise, the call goes to voicemail.
Briefly meet with a counselor through Video Express Counseling. These sessions are limited to 10 minutes. No appointments needed.
Telephone and video appointments are currently unavailable. We encourage you to use
Qless or our Video Express Counseling service to connect with a counselor. Please check this webpage middle of May, to
see if appointments have been made available.
Please call us at 310-434-4210. See our office hours below.
NEW! Extended Drop-in Counseling Hours:
Spring 2021 Regular Hours (February 16 – June 18):
Please note the extended hours. Monday: 8:30 a.m. to 6 p.m. (Extended Hours: April 26, May 3, 10 – 8:30 a.m. to 6:30 p.m.) Tuesday: 8:30 a.m. to 6 p.m. (Extended Hours: February 16, April 27, May 4, 11 – 8:30 a.m. to 6:30 p.m.) *Wednesday: 8 a.m. to4:30 p.m. (Extended Hours: February 17, April 28, May 5, 12 – 8 a.m. to 6:30 p.m.) Thursday: 8:30 a.m. to 4:30 p.m. Friday: 9:30 a.m. to 1:30 p.m.
*On Wednesdays, from February 24 - April 21 we will not open until 10 a.m. due to
department meetings.
Office Closures: Friday, February 12, 2021 – Lincoln’s Day Monday, February 15, 2021 – President’s Day Friday, March 5, 2021 – Departmental Faculty Flex Day Thursday, March 18, 2021 – Institutional Faculty Flex Day Monday, April 12, 2021 to Friday, April 16, 2021 – Spring Break Monday, May 31, 2021 – Memorial Day
Additional Counseling Services
General Counseling and Transfer Services also offers the additional services below
to answer your questions and help you meet your goals!
MyEdPlan is an award-winning, online, education planning tool that allows you to:
Create and edit an education plan on your own anytime!
Plan your courses for future terms.
Track your progress toward your goal as you meet major/program/degree requirements.
Submit your ed plan for review by a counselor directly from MyEdPlan.
Meet the educational planning requirements for enrollment, including priority enrollment.
Student success workshops will allow you to:
Understand general education (GE) requirements.
Learn about test anxiety, time management, and how to ace your final exam.
Online counseling services are only available Monday-Thursday. Due to an increase in usage, a response may take 3-5 business days.
To speak to a counselor, join the Qless queue.
Students with an F1 student visa or questions regarding the I-20 should email intled@smc.edu
Limited to brief questions and submission of some student petitions at smc.edu/oc.
Speak to our front desk by going to How to Connect with a Counselor use the chat button in the lower right corner of the page. Please note that we are
available to chat during regular business hours of 10 a.m. – 4 p.m. Monday through
Thursday. 10 a.m. – 2 p.m. Friday.
Limited personnel are working remotely Monday-Friday and you may call 310-434-4210
and leave a message. Be sure to include your name and phone number, and we will call
you back as soon as possible.
If you are trying to reach a counselor in a special program, check How to Connect with a Counselor for contact information of all counseling programs.
If you are unable to enroll for a Math or English class, Anatomy 1, Biology 21, or
Chemistry 11, you may submit your question, along with unofficial transcripts online
at smc.edu/oc to verify that you have satisfied the prerequisite.
For all other science waivers, email ScienceWaivers@smc.edu for instructions through the Science Department.
Phone
310-434-4210
Location: Currently Closed to the Public
Student Services Center (SSC) 2nd Floor: Map 1900 Pico Blvd., Santa Monica, CA 90405-1628
