General Counseling & Transfer Services

• Monday:8:30 a.m. to 4:30 p.m.
• Tuesday:8:30 a.m. to 5:30 p.m.
• Wednesday:8:30 a.m. to 5:30 p.m.
• Thursday:8:30 a.m. to 4:30 p.m.
• Friday:9 a.m. to 1 p.m.

CRITICAL- PLEASE READ:  The QLess queue will close automatically if the wait time exceeds 2.5 hours or the number of available counselors. Please check back as the Qless queue may reopen when that wait time goes down. Please have your SMC student ID number, a pen, and paper ready for your callback. We are also available for In-Person drop-in (see In Person Drop-in Hours below) or via the Video Express service (see Video Express Counseling hours below)  Thank you for your patience.

Office Hours are listed below. 

Add Yourself to the Queue
Join the Qless app to get in a virtual line for drop-in counseling by phone. If you are using a phone to sign into Qless, please download the Qless app first (Android or iOS).

Once you have signed in:

1. Look for Santa Monica College Counseling Callback.
2. We'll send you a text message to alert you when we are ready.
3. The counselor will call you at the number provided when it's your turn to be seen. Make sure cell phone settings are adjusted to receive a call from an unknown or "no caller ID" number. Otherwise, the call goes to voicemail.

• Monday:8:30 a.m. to 4:30 p.m.
• Tuesday:8:30 a.m. to 5:30 p.m.
• Wednesday:8:30 a.m. to 5:30 p.m.
• Thursday:8:30 a.m. to 4:30 p.m.
• Friday:9 a.m. to 1 p.m.

In-Person services may close during hours of operation if capacity is met. In this case, we encourage you to use Drop-in Counseling by Phone.  Please call ahead before a long commute to determine the in person status.

Please see section for Office Closures!

Students with disabilities who require assistance, students who require an interpreter and underage students will be allowed one additional person in the counseling session with them.

Students arriving for an In-Person Drop-In Session must first check in at the front desk of the General Counseling office located on the second floor of the Student Services Center.

• Monday9 a.m. to 5 p.m.
• Tuesday10 a.m. to 2 p.m.
• Wednesday10 a.m. to 2 p.m.
• Thursday10 a.m. to 2 p.m.
• Friday10 a.m. to 12 p.m.

Briefly meet with a counselor through Video Express Counseling. These sessions are limited to 10 minutes.

These topics can be answered via video express: 

• Prerequisite waivers
• Unit increase requests
• General transfer questions
• Course repetition
• Some enrollment issues

Limited phone, video, and in-person appointments are available to book via Corsair Connect. Please use Drop-in Counseling by Phone, Video Express Counseling through Zoom, or In-Person Drop-in. Check back weekly for updates.