About the Office Technology Program
Be First in Line for a Career in Office Technology and Administration
Have you always enjoyed organizing information? Transfer your skills to a rewarding career in office technology and administration. In addition to data entry skills, you will learn current and leading-edge office software programs used in specialty areas such as the legal and medical professions. With courses in Office Technology, you will be equipped for clerical and administrative roles, you will learn how various departments operate within a firm to achieve common goals.
Your education and training in this essential field will teach you how to produce correspondence, handle records, schedule appointments and code important information. Our programs are designed to prepare you for positions including medical records and health information technicians, medical secretaries, correspondence clerk, file clerk, customer service representative, and more. Whether you are entering the workforce or updating your skills, jobs in office technology can place you in corporate, government, educational, legal and medical settings.
Find the path that fits your personal needs and professional goals:
Degrees and Certificates
Associate in Science Degree - Medical Administrative Assistant
33 units + General Education Requirements
Certificate of Achievement - Medical Administrative Assistant
This program prepares students for employment in a medical environment. Students develop skills and knowledge to perform a variety of duties to aid in the efficient workflow and operations of a medical-related facility. Coursework indicates medical terminology, computer technology, medical law and ethics, and “front office” tasks — such as patient scheduling, reception, coding and billing, transcription, and records management.
Associate in Science Degree - Medical Coding and Billing Specialist
36 units + General Education Requirements
Certificate of Achievement - Medical Coding and Billing Specialist
Medical Coding and Billing Specialists are primarily responsible for submitting documentation of patient medical care to insurance companies. Duties include billing insurance companies and patients; collecting payment for services; and documenting tests, treatments, and procedures, using correct medical terminology—referred to as “coding.” This program provides the training that is required to perform these duties.
Certificate of Achievement - Medical Office Clerk
This program prepares students to perform common tasks in a medical workplace. Students develop skills in medical terminology, medical office procedures, and basic medical billing and coding principles.
Department Certificate - Electronic Medical Records Clerk
This program prepares students for entry-level clerical positions involving Electronic Health Records. Training is provided in computer basics, medical terminology, and electronic records technology. EHR clerks work in hospitals, physicians’ offices, and nursing homes—typically under the direction of a manager or supervisor.
Department Certificate - Hospital Inpatient Coder
Coding is the transformation of healthcare diagnoses, procedures, medical services, and equipment into universal medical alphanumeric codes for statistical reporting and reimbursement purposes. A Hospital Inpatient Coder reviews and codes information for patients who stay at least overnight in a hospital facility. This certificate program provides training in medical terminology, inpatient coding, and billing, reimbursement, and collection procedures.
Department Certificate - Medical Billing/Coding
Medical Billing/Coding workers are primarily responsible for submitting documentation of patient medical care to insurance companies. Duties include billing insurance companies and patients; collecting payment for services, and documenting tests, treatments and procedures, using correct medical terminology - referred to as "coding". The Medical Billing/Coding Certificate program provides the training that is required to perform these duties.
Department Certificate - Medical Records Clerk/Receptionist
This program is ideal for students who want to learn the basic skills needed to become employed in a healthcare setting. This certificate prepares students for entry-level records management/receptionist positions in hospitals, nursing homes, physician offices, and service agencies. Coursework includes training in storing, retrieving, and maintaining medical records; front desk procedures; medical vocabulary; computer technology; keyboarding; and written and verbal communications. With experience and additional education, medical records clerk/receptionists may advance to senior clerks, registered health information technicians (RHIT's) registered health information administrators (RHIA's), consultants, and educators.
Department Certificate - Medical Transcription
This program prepares students to listen to dictated recordings made by physicians and other healthcare professionals and transcribe them into medical reports, correspondences, and other administrative material. Medical transcription is a particularly flexible career that easily lends itself to many different work styles. Medical transcriptionists work in hospitals, physicians' offices, transcription service offices, clinics, laboratories, and at home. With experience, medical transcriptionists can advance to supervisory positions, home-based work, editing, or consult.
- General Office
- Legal Administrative Assistant
- Legal Office Clerk
- Clerical/Data Entry
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SMC & Department Resources
Department Certificate Applications
- Clerical / Data Entry Certificate Application
- Electronic Medical Records Clerk Certificate Application
- Hospital Inpatient Coder Certificate Application
- Medical Billing / Coding Certificate Application
- Medical Records Clerk / Receptionist Certificate Application
- Medical Transcription Certificate Application
Potential Career Options
|Job Title||Typical Education||Median Wage|
|Medical Records and Health Information Technicians||High School Diploma or More||$40,565|
|Medical Secretaries||Some College||$35,866|
|Data Entry Keyers||High School Diploma or More||$31,403|
|Counter and Rental Clerks||High School Diploma or More||$25,555|
|Statement Clerks||High School Diploma or More||$37,877|
|Correspondence Clerks||High School Diploma or More||$44,628|
|File Clerks||High School Diploma or More||$30,959|
|Order Clerks||High School Diploma or More||$32,072|
|Receptionists and Information Clerks||High School Diploma or More||$29,545|
|Secretaries and Administrative Assistants||High School Diploma or More||$39,817|
|Word Processors and Typists||High School Diploma or More||$46,806|
|Legal Secretaries||High School Diploma or More||$49,818|