FAQ
No. The CPT only monitors and responds to referrals during business hours. For emergencies requiring immediate assistance, please contact campus police at 310-434-4300 or dial 911 from a campus phone.
No. We encourage you to refer students anytime you feel a student could use additional support from campus and community partners.
Anyone. Faculty, staff and students can submit to referral to the Care and Prevention Team.
FERPA does not prevent you from sharing information with the Care and Prevention Team. FERPA allows you to share student information with Care and Prevention Team because it has a legitimate educational interest in receiving information to fulfill its College mission.
Use the “Share a Concern” link. From there, you will be taken to our referral form. Please have the students ID number available and specific details related to the referral (who, what, when, where, why and how). We ask that you refrain from providing conclusions or diagnosing and provide details using objective language. You can also consult with any member of our team if you have questions.
In some cases it will be evident that a referral was made to the team and in other cases the outreach to the student can be regarding a general concern. We encourage you to speak with the student and let them know you are concerned and would like to make a referral to the Care and Prevention Team for additional support.
The information you provide is sent electronically via a secure site to the Care and Prevention Team. A team member will review the information provided and gather additional information to determine if immediate outreach is needed. In such cases, a team member will typically reach out to the student or to the reporting person for additional information during normal business hours and typically within 24 hours. Other cases may be discussed at the next meeting to determine appropriate next steps.
The team will then develop a plan and a case manager will oversee its implementation. In most cases, a case manager will engage the student and provide necessary support, resources and referrals. In some cases, the team may determine that it is appropriate for the referring party to follow up directly.
It is important to note that every referral is unique and the team tailors its response accordingly. We do not employ a “cookie-cutter” approach. The goal of the Care and Prevention Team is to act out of care and concern, with prevention in mind. We hope to connect student with resources and referrals before they start exhibiting signs of severe distress.
We will gladly answer general and specific questions you may have. It is important to note that we may not be able to share all of the details or outcomes; however, we rely on you to contact us if you have additional questions or concerns regarding the student. We recommend that, whenever possible, you wait approximately one week before contacting us with questions.
In working to support students, we rely on our faculty and staff to participate in helping us care for students in distress. As a result, a team member might reach out and ask for your assistance in supporting a student, communicating information to the team regarding changes in behavior/demeanor/academic standing, or making accommodations related to coursework. We thank you in advance for your support!