How to Connect with Us
QLESS- Remote Drop-In Hours
CRITICAL- PLEASE READ:
The QLess queue will close automatically if the wait time exceeds 2-3 hours or the
number of available counselors, but you can periodically try again to access the
QLess queue. Depending on the current student wait time, we may not be able to reopen
for the day. Please have your SMC student ID number, a pen, and paper ready for your
callback.
Make sure cell phone settings are adjusted to receive a call from an unknown or "no caller ID" number. Otherwise, the call goes to voicemail.
(Please see "Office Hours" below for office closures)
To speak with a counselor click here to join the Qless Counseling Callback Queue
- Monday 8:30 a.m. - 6:00 p.m.
- Tuesday 8:30 a.m. - 6:00 p.m.
- Wednesday 8:00 a.m. - 4:30 p.m.
- Thursday CLOSED for Thanksgiving Day
- Friday CLOSED for the Thanksgiving Break
Alternatively, you can join the Qless app to get in a virtual line for drop-in counseling by phone. If you are using a phone to sign into Qless, please download the Qless app first (Android or iOS).
Once you have signed in:
- Look for Santa Monica College Counseling Callback.
- We'll send you a text message to alert you when we are ready.
- The counselor will call you at the number provided when it's your turn to be seen.
In-Person services may close during hours of operation if capacity is met. In this case, we encourage you to use Drop-in Counseling by Phone.
In-Person Drop-In Hours
- Monday 8:30 a.m. - 6:00 p.m.
- Tuesday 8:30 a.m. - 6:00 p.m.
- Wednesday 8:00 a.m. - 4:30 p.m.
- Thursday CLOSED for Thanksgiving
- Friday CLOSED for the Thanksgiving Break
Please see below for Office Closures!
Please note, In-Person services may close during hours of operation if capacity is met. In this case, we encourage you to use Drop-in Counseling by Phone.
Video Express Counseling Hours
- Monday 9:00 a.m. - 5:00 p.m.
- Tuesday 9:00 a.m. - 5:00 p.m.
- Wednesday 9:00 a.m. - 5:00 p.m.
- Thursday CLOSED for Thanksgiving
- Friday CLOSED for the Thanksgiving Holiday
Briefly meet with a counselor through Video Express Counseling. These sessions are limited to 10 minutes and via Zoom. No appointments needed.
Phone, video, and in-person appointments are now available. Please check Corsair Connect for availability.
Please call us at 310-434-4210. See our office hours above.
