Online Counseling Services

Video Express Counseling

 

5-10 Minute Counseling on Zoom

Important: Please note that during the first few weeks of May, there will be longer than usual wait times and the Waiting Room may close earlier than advertised.

Video Express Counseling through Zoom now offered.  What is express counseling? Express counseling is for quick 5-10 minute questions - for example:
  • Prerequisite waivers
  • Unit increase requests
  • General transfer questions
  • Course repetition
  • Some enrollment issues
 
SMC Students Zoom Link
(opens in new window)

Join the general counseling Video Express waiting room.

F-1 Visa Students

General counseling Video Express for international students.

Join the QLess Line
(opens in new window)

If you prefer not to be on video, meet with a counselor over the phone.

Video Express Counseling is not for creating education plans or transcript evaluation, please view our webpages for options on meeting with a counselor or submitting your requests online.

Hours

Video Express Counseling may change week to week, please check this page for updated hours (may vary depending on the time of the semester).

  • Monday9 a.m. - 5 p.m
  • Tuesday9 a.m. - 4:30 p.m
  • Wednesday9 a.m. - 2:30 p.m
  • Thursday12 - 5 p.m
  • Friday10 a.m. - 12 p.m

Instructions

You must have an SMC student ID number and a photo ID available when you join. If you need more than 10 minutes, you will be referred to the General Counseling and Transfer Services queue.

  1. You can join via the free Zoom app (opens in new window) .

  2.  Test the audio and video settings (opens in new window) on your device. 

  3. It is best if you join from a laptop or desktop (smart phones may limit some of the application capabilities).

  4. We cannot proceed with the session if you are driving. 

  5. Make sure to have any official photo ID ready when you join.

  6. When you are ready, click the button on the bottom of the page titled Join the Video Express Counseling Waiting Room to join.