FAQ
No, you will need to use a separate email address. Two accounts are not permitted to have the same email address.
Note: Students must use their SMC email address to register.
If your parent was required to provide information on the FAFSA, they will need to sign the form(s) If you choose the e-sign option, your parent will need to e-sign as well.
If you choose to print out the form and physically sign it, your parent will need to provide a physical signature as well.
For your parent to create an account in Corsair E-Docs, you must first complete all tasks you have been assigned within the system.
If you are choosing to e-sign your form(s) there will be an option to request your parent's e-signature as well. Click on the "Request" box and enter your parent's email address. An email will then be sent to your parent prompting them to create a Corsair E-Docs account.
Note: If you have siblings who attend SMC and also need to complete tasks using Corsair E-Docs, your parent will need to create a separate account for each sibling using a different (unique) email address.
No, your parent will not be able to upload any documents to your Corsair E-Docs account.
All documents must be uploaded by you. Parents also will not be able to make changes to documents you have submitted.
Before signing, your parent will have an option to review the documentation and reject it if corrections are needed. Once you have made corrections, you will again click the "Request" box to send your parent another e-sign request.
Once the parent has verified their email address, they can use the "Forgot Username" or "Forgot Password" links on the login screen.
When creating an account, all information (name, social security number, date of birth) must be entered exactly as it appears on your FAFSA.
If your name contains suffixes (i.e., Jr., Sr., II, III) or punctuation (i.e., spaces, apostrophes, hyphens), ensure you have entered any of these items exactly as it was on your FAFSA. Error code 1010 is always due to either a) incorrect information that does not match the student's FAFSA being entered on the account creation screen, or b) the student's FAFSA is not importing into the Corsair E-Docs because it is incomplete (i.e., rejected for missing signatures).
To update any of your unprocessed forms or documents, please contact us, and we will be able to reject the submitted item(s) so that you may make corrections and resubmit.
PDF, JPG, PNG, and BMP files are able to be uploaded.
Word documents cannot be uploaded to Corsair E-Docs.
Mobile devices equipped with a camera can be used to take photos of your document(s) and then upload them directly into Corsair E-Docs in your mobile web browser (remember to use Chrome) quickly and easily.
Corsair E-Docs supports Chrome, Firefox, Safari and Internet Explorer versions 9 through 11.
Word documents cannot be uploaded to Corsair E-Docs.
However, we highly recommend using Chrome with Corsair E-Docs on both desktop and mobile devices.