Student IT Help

Ask Student IT Help

Ask a question about SMC computer systems and services


Technical Support for Students

Students (newly admitted, enrolled for the current semester, or former SMC students) can get technical support for SMC information technology from the studentITHELP service.

Hours for answering questions sent by email or phone on college business and instructional (class) days: 

  • Monday - Friday: 8 a.m. - 9:30 p.m. 
  • Saturday:  8 a.m. - 3 p.m.

Live chat is usually available Monday - Friday · 8 a.m - 7 p.m on college business and instructional (class) days.
If nobody is available, an automated system will respond 24 hours a day.

  • Live Chat: Select the live chat callout icon at the bottom right of this page