Welcome to SMC Online Counseling!

Please read through all information below before submitting an inquiry. During peak enrollment periods, responses to online counseling inquiries may take as long as 5-8 business days, depending on the amount of requests received. We appreciate your patience!

First-time college students should visit the Welcome Center site for assistance. Likewise, F-1 Visa students should visit the International Education Center site. We strongly encourage you to use the FAQ and search features of this site prior to submitting your questions. Also, please refer to the list below for clarification on the types of questions that are appropriate for online counseling.

Frequently Asked Questions

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Students Enrolled in Courses

Students Enrolled in Online Courses

F1 Visa Students

Ask About SMC - I do not have an SMC ID #

Topics Appropriate for Online Inquiries

  • College procedures and academic policies

  • Unit Increase

  • Prerequisites, Co-requisites and Advisories

  • Transfer Requirements

  • Associate Degrees and Certificates

  • General Education (GE) and Transcript Evaluation

Topics That Require You Meet With A Counselor

  • Personal Counseling

  • Academic Plans

  • Career Counseling

  • Dismissal and Probationary Issues

  • Petitions to Graduate

Security/Privacy Message

SMC strives to safeguard all electronic transactions. However, when using this site, be aware that information transmitted through our Online Counseling services and email correspondence is not encrypted. Additionally, certain inquiries may be referred to other campus Departments and or staff which may be better suited to answer the inquiry. By using this site you agree to the above listed terms.

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