Etiquette Tip of the Week:
Don't Forget Admin Professionals Day!
Wednesday, April 27th is Administrative Professionals Day.
I remember one particularly
rigorous interview process, where I returned to the company five times and met
12 different executives.
After I was hired, I asked
one executive, "What was the deciding factor in hiring me over the other
candidates?" He said, "My executive assistant liked you the
I had been upbeat and
conversational. I was patient, even after a 45-minute wait for the interview. I
thanked the assistant on my way out. Others were aloof with the assistant or
indifferent. One grumbled at her about being kept waiting, then flashed a big,
beaming smile when the executive appeared.
How do I know what the other
candidates were like? After I was hired, I asked the assistant. I appreciated
the information and she appreciated being recognized for her opinions and good
instincts. We no longer work for the company, but we keep in touch and remain
It's good to celebrate
Administrative Professionals Day with flowers, gift cards, a lunch out or a few
extra hours off. But don’t just remember them this week. Celebrate them all
Professionals Day, even with those who are not your direct assistants – if they
help you in some way, if they pave the way for you to meet with others or
answer the incoming calls that are sometimes directed your way.
professionals at organizations you call on regularly. A thoughtful card or $5
gift certificate to the local coffee or lunch place will do. (Be mindful of
company gifting policies.)
Whether on an interview, a
sales call or even a visit to the doctor, be kind and attentive to the
assistants, secretaries, receptionists, administrative professionals. They are
the gatekeepers and often hold the key to your success.
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